A: You will not need to subscribe or pay for GPS. The GPS satellites are owned by the United States Department of Defense. They have been funded by U.S. taxpayers' dollars. GPS signal reception is free to anyone.

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A: The ONIX200 series can store up to 20 images or topographic Maps in the unit memory at one time. Additional images and topo maps can be stored on your account at bushnellgps.com or on your PC via the GPS PC Companion and downloaded prior to use in the field.

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A: If you are experiencing this problem, we need to make sure your “Pop-up Blocker” is turned off. -If you are using Internet Explorer 6.0 or 7.0 you will need to go to “Tools”, then “Pop-up Blocker” and make sure this is turned off. -If you are using Modzilla Firefox you will need to go to “Tools” then “Options”. You need to click on the “Content” tab, and make sure “Block Pop-up Windows” is unchecked. If you are still experiencing problems with the pop up please contact Customer Service at 1-800-432-3537.

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A: In order to re calibrate your compass you will need to set the Onix400 on the “Nav” screen. With the GPS in one hand please hold the GPS tight and wave your arm in a figure eight. You are going rotate the unit in every direction; you are going to do this for approx. 20 seconds. Once finished hold the GPS parallel to the ground, and the compass will automatically re-calibrate itself.

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A: When the Onix is attached to the PC or external power, it will recognize that it is receiving power from a source other then the batteries and will automatically switch to the external power source and will not use battery power. Leaving batteries in the unit while it is using external power will not damage the unit.

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A: You will first need to make sure that the GPS has a clear view of the sky through the windshield of your vehicle. The GPS will not be able to locate satellites through the roof of your vehicle. If the GPS can not locate satellites on the dash your vehicle is stationary position then it is possible that the windshield of your vehicle has a tinting that is blocking the GPS signal. Some vehicle manufactures place a tinting in the windshield to block UV, this can also block the low frequency signals such as GPS signal and the ezpass toll system. If you place the GPS unit outside of the vehicle and it acquires satellites but then will lose reception soon after it is placed on your dash, then more in likely you have a tinting in your vehicle.

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A: If your NAV500 is not talking to you it might be because the audio files are not installed onto the GPS. -In order to install the audio files you will need to take the SD card and insert this into you computer using a SD card reader. -You will also need to insert the CD that came with the GPS. -Once the CD loads it will walk you through the steps of installing the software. -Please note that you need to select the “Audio Files” when it asks what files you would like to transfer. -This process may take up to 30 minutes, but once completed the GPS will have audio files to give you turn by turn directions.

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A: Using the Windows VISTA platform you will need to make sure the Bushnell GPS website it added to the “Trusted Websites”. -Using Internet Explorer 7.0 you will need to select “Tools” on the right hand side of the screen. Then select “Internet Options” at the bottom of the list. -Once the Internet Options are open you will need to select the “Security” tab. Select the green checkmark, and right below you will notice a button appear that says “Sites” click there. -On this next screen you will have the option to add a website to the trusted sites. The website to add is http://maps.bushnellgps.com -On the bottom of the screen we will need to uncheck the box for “Require Server Verification” then select “Add” (this will add the website to the “Websites List:”) -Once added go ahead and re-check the Require Server Verification button. Now the website has been added to your trusted websites. You will now be able to download maps to your computer.

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A: If you are unable to find an address on your Nav500 we will need to make sure it is being entered correctly. You will need to start off by entering the “State”, then the “City”, then the “Zip Code” Once these fields are entered you are ready to enter the address. The “Street” is only going to be the name of the street name. (Ex: 39078 Oakwood Dr., Oakwood Dr. would be the Street) The “No.” would be the house number on the street. (Ex: 39078 Oakwood Dr., 39078 would be the “No.) If you are still having problems with entering the address please call 1-800-423-3537.

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A: If you do not have a USB connection on your computer there are a few options. You can try a USB to serial converter cable. This cable will connect to a serial port on your PC and then convert the data from a serial format to a USB format. You will be able to find this cable at most electronics dealers. You will need to make sure that you get a converter cable and not just an adapter. The converter cable will come with a driver disk; each different brand will have its own drivers to create a virtual communications port that you will need to install to make the converter cable work. Another option is a PCMCIA adapter. This will be an adapter the will connect to the serial port on your computer and have a small box that will have a USB port on it. Again this option is available at most electronics dealers and will come with a driver disk. While a serial to USB converter and a PCMCIA adapter are options, they are not a 100% solution; the most stable and reliable connection is a direct USB connection to a USB port in the back of your PC.

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