Service & Support
Service & Support
Where can I find a driver for an ImageView model that has no SD card slot? How do I download and install the driver?
Am I required to use the included Roxio PhotoSuite® software to view and download photos from the ImageView™?
How do I download my photos using Roxio PhotoSuite 5?
How do I focus the ImageView™? How close can I get for sharp photos? How close will the binoculars focus?
How long will the batteries last? What kind of battery should/can I use?
How powerful is the ImageView™ camera?
I do not see Removable Disk under My Computer when the binoculars are plugged in and say “Sto” on the LCD.
I have a model 11-0832 and received a cord with 1/8” jack on one end and a button on the other end. What is it?
I received the error message of “NSD” on my LCD
My photos from the ImageView™ come out blurry or shaky. Is it a problem with the camera, or is there something I can do?
Does it matter which USB port I connect the ImageView™ to? Can I use a USB hub?
How many photos can the ImageView™ take (hold in its memory)?
The PhotoSuite® window seems “too large” for my monitor screen. How can I see all the menus and icons?
What are the system requirements for using the ImageView™ software? Can I use it on a Mac?
What is the difference between the high and low ("LQ") resolution settings? (Models #11-1025, 11-0718, 11-1210 only)
What kind of memory card does my camera use and where can I get one?
What size SD Card will model#118321 accept?
When I put in batteries and hold down the mode button, why do the binoculars not turn on?
When I put the CD that came with the ImageView™ in my computer, nothing happens. How do I install the software?
When I try to download images from the binoculars in PhotoSuite, I’m getting a message that the “SQ Device could not be found.
Why am I receiving one of the following error messages? “Failed to open camera” followed “ “Camera device connect error” “General failure in response to MSG_OPENDS. An operation error just occurred?”
Will I lose my pictures if I take out or change the batteries?
Will the ImageView™ work on a computer with Windows® XP?